Problems, changes and configuration

Work through these lessons in order. Each skill has a guided task and a different situation to solve on your own.

1. 43
   Capture a recurring cause investigationIntermediate · 5 min
   Not started
2. 44
   Separate workaround from root causeIntermediate · 5 min
   Not started
3. 45
   Plan a controlled service changeIntermediate · 5 min
   Not started
4. 46
   Plan implementation and recoveryIntermediate · 5 min
   Not started
5. 47
   Move a change to its authorized stageIntermediate · 5 min
   Not started
6. 48
   Find a configuration itemIntermediate · 5 min
   Not started
7. 49
   Read configuration type and statusIntermediate · 5 min
   Not started