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ServiceNowEXERCISES
SKILL CATEGORY 1 OF 12

Understand service work

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Work through these lessons in order. Each skill has a guided task and a different situation to solve on your own.

  1. 1
    Your first service workspaceBeginner · 3 min
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  2. 2
    Something broke, or something is needed?Beginner · 3 min
    Not started
  3. 3
    Find a record by its numberBeginner · 3 min
    Not started
  4. 4
    Read who reported the issueBeginner · 3 min
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  5. 5
    Read where work standsBeginner · 3 min
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